FAQ
What is the minimum order quantity?
Commercial orders normally begin from approximately one pallet. The exact minimum depends on the selected packaging and project.
Can I request a sample?
Yes. Samples can begin from approximately 1 kg, subject to availability and confirmation of the shipping cost.
Do you offer private-label packaging?
Yes. Private-label and custom packaging can be discussed. Minimum quantities depend on the design, format and production requirements.
Can you ship to Europe?
Yes. Shipping to European destinations can be discussed according to the order quantity, packaging, destination, freight arrangements and applicable import requirements. Feasibility is confirmed for each enquiry.
Are dates available all year?
The dates are available throughout the year with the help of properly stored stock.
When is the harvest season?
The main harvest season generally begins around October and continues into November.
What product forms are available?
Available forms include dates on the branch, loose dates, pitted and unpitted dates, retail boxes, bulk cartons and other bulk formats. Availability is confirmed according to the product and order requirements.
What quality grades are available?
Available quality grades include Premium, Standard, Economy and Industrial grade. The differences may include size, softness, moisture content, colour, skin condition, appearance, branch quality and defect level.
Are the dates organic or conventional?
The dates are normally supplied as conventional. Certified organic dates may be available upon request, depending on the product, certification and current availability.
How are prices calculated?
Pricing is based on the product format, quantity, packaging, private-label requirements, destination and freight.
How long does delivery take?
Delivery timing is confirmed individually depending on stock, order preparation, route and destination.
Can you provide documentation?
Relevant product, origin, customs and shipment documentation can be provided according to the order and destination.
Ready to discuss your requirements?
Tell us the product, quantity, packaging and destination. We will respond with the next practical steps.
